Ciena is looking for a Customer Success Advocate in Mexico City to help retain and expand a diverse customer base.
You will align Ciena's services with customer goals, drive renewals, and use data-driven insights to improve outcomes.The role emphasizes proactive problem solving, strong communication, and collaborative engagement with account teams.
The successful candidate will be client-facing with a passion for delivering exceptional customer experiences, working in a versátil environment#J-*****-Ljbffr