MissionHires is seeking a Head of Central America (Fintech) to launch, scale, and own growth across Central American markets.
You will drive end-to-end market strategy, P&L;, partnerships, customer acquisition and retention, pricing, CX, and team leadership.
Reporting to the Chief Commercial Officer, you will be the internal and external face of Central America, building a high‐performing regional team, forging trust‐based relationships with diaspora communities and commercial partners, and continuously improving performance through data‐driven experimentation.
Preference for Mexico‐based candidates; international travel required.
Responsibilities
Define and execute the vision, strategy, and go-to-market plan for Central America (sending and receiving markets)
Own market P&L;, delivering growth, unit economics, and profitability targets
Design and iterate customer acquisition, retention, pricing, and lifecycle strategies with a test‐and‐learn approach
Monitor and interpret growth, operational, and financial metrics to optimize execution and outcomes
Conduct user research and competitive analysis to recommend product and experience improvements
Build, deepen, and scale partnerships with diaspora communities and commercial partners across Central America
Serve as the external and internal face of Central America, representing the market to leadership and stakeholders
Collaborate cross‐functionally with Customer Service, Finance, Tech, Legal, Compliance, and People Ops to unblock execution
Establish and improve scalable growth tactics, processes, and playbooks for multi‐country expansion
Hire, lead, coach, and retain a diverse,



high‐performing regional team of growth managers
Set clear goals, timelines, and operating rhythms for the regional team and hold teams accountable
Report progress, insights, and needs to executive leadership with data‐backed recommendations
Travel internationally to meet banks, regulators, disbursal partners, internal teams, and customers
Requirements
7–15 years of experience in fast‐paced, high‐growth environments (e.g., startups, consulting or finance)
Proven track record launching and scaling markets with full ownership of growth and profitability (P&L;)
Experience building, developing, and leading multi‐regional teams
Advanced stakeholder management and partnership‐building skills, including work with diaspora communities and commercial partners
Strong analytical skills with demonstrated ability to make data‐driven decisions and run test‐and‐learn experiments
Understanding of the Central American regulatory landscape; financial regulation experience is advantageous
Ability to travel internationally on a periodic and ad‐hoc basis
Excellent cross‐functional collaboration skills across Customer Service, Finance, Tech, Legal, Compliance, and People Ops
Execution‐oriented with an 'own it' mindset; able to take ideas from concept to implementation
Mission‐oriented and passionate about tech for good and positive community impact
Organized, systems‐driven work style suited to a scrappy startup environment
Outgoing relationship‐builder with strong communication and presentation skills
Driven and comfortable operating in a fast‐paced, target‐oriented environment
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📌 Head Of Central America (Fintech) - Mexico City, Cdmx (Xico)
🏢 MissionHires
📍 Xico