Position Title: AI Business Analyst / Analista de IA y AutomatizaciónLocation: Guadalajara Jalisco, Hybrid Working Scheme (Providencia Office)English AdvancedSummaryThis role will support the enterprise adoption of Generative AI, M365 Copilot, and AI-driven analytics capabilities.The Analyst – AI & Analytics will act as a front-line enablement and support resource, helping business users leverage AI tools to accelerate insights and productivity.The position plays a critical role in enabling Hershey's vision of real-time, self‐service, AI‐powered decision‐making across the enterprise.Major Duties/Responsibilities50% AI Enablement & User SupportProvide front‐line support for M365 Copilot, Power BI Copilot, and AI tools, acting as first responder for user questions and issuesPrompt engineering and effective Copilot usageInterpreting AI‐generated outputsSupport Copilot adoption across Teams, Excel, Power BI, and Business ChatResolve common issues and support technical problems when requiredContribute to building FAQs, prompt libraries, and best practices30% Agentic AI Development SupportAssist in building simple AI agents and workflows using:Copilot StudioPower Platform (Power Automate)Pre‐built connectors (API integrations)Support agent prototyping and testing for business use casesHelp configure prompts + instructionsHelp configure data connections (guided, not engineering‐heavy)Help configure basic logic flows / decision stepsParticipate in agent pilot deployments and user testingDocument agent behavior, inputs, outputs,



and limitations20% AI-Driven Analytics SupportCreate: Usage Guides, Usage PlaybooksSupport: Workshops, bootcamps, use cases, help users move from reports – AI insightsMinimum knowledge, skills and abilities required to successfully perform major duties/responsibilitiesPractical understanding of Generative AI tools (e.G., M365 Copilot) and their application in business workflowsAbility to write and refine effective prompts and interpret AI‐generated outputsFoundational knowledge of data analytics concepts (tables, measures, relationships)Familiarity with Power BI, Excel, and data analysis workflowsFamiliar with Microsoft Office 365 Tools and Capabilities.Strong analytical and problem‐solving skills with attention to detailAbility to assist in building: Simple workflows or AI agents, multi‐step task automation processesAbility to work in a dynamic, fast‐paced environment and learn new technologies quicklyStrong communication & interpersonal skills in Spanish and English (written & verbal)Ability to translate business needs into structured solutions (AI prompts, workflows)EducationBusiness, Mathematics, Computer Science, Engineering, Data Analytics or related Bachelor's Degree required (Economics, Administration, Statistics, Operations, etc.) or equivalent experienceExperience0–2 years of relevant experience in Analytics, Technology, Data, or Digital rolesExposure to AI tools (e.G., Copilot, ChatGPT) and/or data analytics tools is preferredExperience in user support, training, or process automation is a plus#J-*****-Ljbffr

📌 Ai Business Analyst / Analista De Ia Y Automatización (Jalisco)
🏢 Hershey
📍 Jalisco