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TheStrategy & Consulting - Global Network - SONGpractice is aligned to Accenture Song and works with clients across their marketing, commerce/sales and services functions.As part of the team, you will provide transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care.These services help our clients become living businesses by optimizing their marketing, commerce/sales, and customer service strategy,



thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner.What's in it for youLead large-scale commerce implementations where Agentic AI is embedded into real world platforms (Salesforce, Adobe, SAP, composable/MACH stacks)Shape Accenture Song's Agentic Commerce engineering standards, accelerators, and reusable assetsOwn end-to-end delivery—from architecture and roadmap through build, rollout, and value realizationWork with global clients across B2C, B2B, and B2B2C commerceGrow engineering leaders and multidisciplinary teams across AI, backend, cloud, and commerce platformsWhat you will do in this roleAs anAgenticConsultant/Manager in Customer Technology – Commerce, you will own the architecture, delivery, and scaling of Agentic Commerce implementations, ensuring AI-driven capabilities are production-ready, secure, and tightly integrated with enterprise commerce ecosystems.Commerce & Platform LeadershipDefine and lead Agentic Commerce architecture patterns across composable and platform-led commerce implementationsTranslate AI-driven commerce strategy into executable platform roadmaps aligned to Salesforce, Adobe, SAP, and MACH ecosystemsLead prototype-to-production transformations, embedding agentic workflows into live commerce environmentsArchitecture & EngineeringArchitect modular, reusable agent frameworks integrated with commerce engines, APIs, and backend servicesEstablish enterprise-grade standards for scalability, security, observability, and reliability of agentic systemsDrive build vs. buy decisions across LLM platforms, orchestration frameworks, vector stores,



and AI infrastructureDelivery & ExecutionLead large, distributed engineering and delivery teams across AI, backend, data, cloud, and DevOpsOversee CI/CD, cloud-native deployments, and Kubernetes-based scaling on Azure, AWS, or GCPEnsure seamless integration with CRM, CDP, payments, order management, pricing, and fulfillment systemsGovernance, Risk & Value RealizationEmbed policy-driven architecture including governance, compliance, auditability, and explainabilityDefine technical and business KPIs to measure agent performance, conversion uplift, operational efficiency, and ROIEstablish human-in-the-loop and feedback mechanisms to continuously improve agent effectivenessMarket & Practice GrowthCreate industry-specific POVs, demos, and proposal assets for Agentic Commerce implementationsSponsor internal accelerators, reference architectures, and reusable componentsEngage C-suite and senior client stakeholders, translating complex architectures into business outcomesJob QualificationsBachelor's degree in Computer Science, Engineering, Mathematics, or related fields5+ years of experience delivering enterprise-scale commerce and digital platformsProven leadership across complex, multi-region programsAdvanced English levelAvailability to travel may be requiredDeep experience implementing enterprise commerce platforms (Salesforce Commerce, Adobe Commerce, SAP Commerce, or composable/MACH stacks)Strong hands‐on leadership in agentic AI architectures embedded into production systemsExpertise in API‐led, microservices‐based architectures supporting distributed commerce systemsExperience integrating LLMs, RAG pipelines, vector databases, and contextual memory into enterprise platformsProven success leading prototype-to-production programs with CI/CD, cloud‐native architecture, and DevOpsExperience defining enterprise governance frameworks for AI‐driven systemsStrong understanding of observability, performance benchmarking, and AI evaluation frameworks#LI-LATAM#J-*****-Ljbffr

📌 Agentic Ai Commerce Consultant - Mexico (Xico)
🏢 Accenture
📍 Xico