Air Operations Executive**Location**: Benito Juárez, Mexico City (CDMX)About the CompanyWe are a global leader in logistics and supply chain solutions, specializing in freight forwarding and international air, ocean, and ground transportation services.With a strong international network, advanced technology, and experienced professionals, we deliver efficient operations, regulatory compliance, and outstanding customer service worldwide.We foster a collaborative, dynamic, and results-oriented work environment that promotes professional growth and continuous improvement.Position OverviewKey Responsibilities- Manage end-to-end air freight shipments (import and export)- Coordinate bookings with airlines and logistics providers- Track shipments and provide status updates to customers- Review and prepare shipping and customs documentation- Maintain communication with customers, overseas agents, and internal teams- Resolve operational issues and ensure service-level compliance- Monitor and achieve operational KPIs and internal process requirements**Requirements**:- 1 to 3 years of experience in freight forwarding operations (air and/or ocean freight)- Experience managing end-to-end logistics processes- Advanced English proficiency (required) for daily interaction with teams in the United States and Canada- Knowledge of logistics documentation and international trade procedures- Strong organizational, communication,



and attention-to-detail skillsCompensation & Benefits- Competitive base salary- Social Security coverage- 30 days of Christmas bonus (Aguinaldo)- 12 vacation days in accordance with Mexican labor law- 50% vacation premium- Grocery vouchers- Savings fund- Life insurance- Major medical insurance- Dental and vision plan- Electronic discount platform- Wellness programs- Funeral assistance- Savings account program- Employee discounts and partnerships- Paid leave benefitsWork Schedule- Hybrid work model: Monday to Friday- 4 days in the office and 1 day working from home- Adaptable schedule aligned with international operationsSueldo: $19,****** - $24,****** al mesBeneficios:- Caja de ahorro- Descuentos y precios preferenciales- Horarios flexibles- Opción a contrato indefinido- Seguro de gastos médicos mayores- Seguro de vida- Trabajo desde casa- Vales de despensaPregunta(s) de postulación:- ¿Tienes experiência gestionando embarques aéreos internacionales end-to-end (desde booking hasta entrega final)?
- Describe brevemente qué tipo de operaciones aéreas has manejado (importación, exportación, ambos, volúmenes, tipo de carga).
- ¿Has trabajado en inglés con clientes, aerolíneas o agentes internacionales?
(describe el tipo de interacción (correos, llamadas, juntas).
- ¿Tienes experiência directa coordinando con aerolíneas, agentes overseas o proveedores logísticos?
- ¿Qué documentos y procesos manejas en operaciones aéreas?
(Ej. AWB, HAWB, MAWB, tracking, booking, customs docs).
- ¿Cuál es tu expectativa económica mensual ?
- ¿Tienes disponibilidad para trabajar en horarios alineados a operación con USA?
Escolaridad:- Licenciatura terminada (Deseable)Idioma:- Inglés (Obligatorio)Lugar de trabajo: remoto híbrido en Benito Juárez, CDMX

📌 Air Operations Executive (Xico)
🏢 Indie Capital Humano
📍 Xico