**Position Summary****Essential Job Duties/Primary Responsibilities**- Works in close collaboration with account management, database administration, product development, and system engineering as necessary to facilitate rapid problem-solving and implement changes.
- Develops technical configuration change steps.Job Qualifications/Education- BS degree in related IT or business field or equivalent work experience.
- Requires 3+ years of related experience such as working in product implementation or support including leadership experience.
- Excellent English written and verbal communication skills.
- Excellent interpersonal, analytical, business, and technical judgment, and problem-solving skills.
- Negotiation skills.
- Strong troubleshooting skills, and ability to solve complex technical problems.
- Excellent written and verbal communication skills.
- Strong technical skills required including demonstrated knowledge of RDBMS.
- Prior experience with SQL and/or programming language.
- Demonstrated knowledge of DB query language, data manipulation, and data load concepts.
- Technical project management/coordination skills.
- Ability to immediately adapt to changing requirements and conditions.
- Experience in a matrix team environment is desired.
- Strong client orientation and customer service skills to understand and drive customer solutions.
- Able to translate client's business needs/requirements and present issues to a range of audience members.
- Familiarity with real estate concepts.
**Benefits**- All benefits by law- Monday to Friday- Weekends off!
- Two days of paid time off annually.
- Between 7 and 11 paid holiday days annually.
- Remote work allowance (Teletrabajo) above the market average.
- Office / Hybrid opportunities- Weekly grocery vouchers- Meal subsidy ($**** MXN Monthly) via voucher card.
- Private health, life, and dental insurance- Sponsorship for wholesale stores memberships (COSTCO/SAMS CLUB), prescription glasses, birthday benefits, and more.
- Wellness events and activities- Sponsorship for Scholarships & Professional Training- Career growth opportunities- Monthly employee engagement events- Sponsored lunch, snacks, and coffee events- Professional Training & Development opportunities**Additional information**:- Employment Type: Full-time.
- Schedule Monday to Thursday 7 AM to 5 PM PT, Friday 8 AM to 5 PM PT- After six months eligible for hybrid work based on meeting performance expectations- Please, submit your CV in English.Tipo de puesto: Tiempo completoBeneficios:- Apoyo para estudios- Aumentos salariales- Descuento de empleados- Descuentos y precios preferenciales- Días de maternidad superiores a los de la ley- Días de paternidad superiores a los de la ley- Días por enfermedad- Estacionamiento de la empresa- Estacionamiento gratuito- Programa de referidos- Seguro de gastos médicos mayores- Protegido dental- Seguro de vida- Vacaciones adicionales o permisos con goce de sueldo- Vales de despensa- Vales de restaurantePregunta(s) de postulación:- Do you have the possibility of working on-site in Ensenada, Baja California?
Idioma:- Inglés (Obligatorio)Lugar de trabajo: Empleo presencial
📌 It Help Desk (Ensenada)
🏢 Zventus
📍 Ensenada
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.