? Role Summary:
Join AMB Logistics as a Dispatch Coordinator, a pivotal role who will be the frontline representative in a dynamic company. This role is a highly organized and detail-oriented position responsible for scheduling and tracking of freight in Mexico, US, Canada, (including cross-border routes). You will ensure operational excellence through precise shipment tracking, carrier management, and strict adherence to documentation protocols acting as a crucial link between shippers, carriers, and customers.
✅ Key Responsibilities:
- Improve the shipment lifecycle management
by coordinating pick-ups and deliveries, ensuring all data matches according to customer's requirements.
- Ensure a proactive tracking along with timely communication by monitoring shipments and providing transparent updates to internal and external clients.
- Negotiate and manage any dispute resolution of any on-road issues, including lumper fees, detentions and layovers.
- Establish and maintain carrier relations by negotiating rates and secure capacity using tech-driven tools.
- Obtain, validate and maintain accurate records of shipping documents and transactions.
- Collaborate with team members to optimize operational processes.
- Support in handling inquiries from potential clients and converting them to confirmed orders.
- Focusing on optimizing daily workflows, reducing costs, and increasing efficiency in supply chains.




? Requirements:
- Bachelor's degree in a relevant field (preferred).
- 2-3+ years of proven relevant logistics experience.
- Bilingual (Spanish/English) for cross-border operations. Advanced english written and verbal required (90%).
- Proficiency in transportation management system software.
- Demonstrated expertise with Word, Excel and other Office suite applications.
- Excellent verbal and written communication skills, demonstrating professionalism in all interactions in order to resolve issues.
- Strong collaboration, teamwork, leader and organizational skills.
- Ability to work under pressure and independently while managing multiple priorities in a fast-paced environment.
- Ability to interpret a variety of instructions provided in written, oral, diagrammatic, or schedule form.
- Analytical and reasoning skills for escalation to supervisor/leadership
- Strong multitasking, prioritization, communication, and problem-solving abilities are essential to handle urgent, changing logistics situations.
? Nice to Haves:
- Experience working in a remote setup.
- Familiarity with freight load boards.
- Drayage experience in Mexico and USA is a big plus.
?
If you are passionate about logistics, possess exceptional organizational skills, and are eager to join a growing company, we encourage you to apply.

📌 Dispatch Coordinator (México)
🏢 AMB Logistics
📍 México