As a Customer Service Representative, you will use your customer focus, business acumen, and technical aptitude to support field sales, manufacturing plants & external customers.
This position will primarily focus on complex order entry and change orders and have a diverse range of responsibilities to support company customers.
Responsibilities
Support customers, sales teams, and internal departments through phone, email, and chat.
Process complex orders, updates, and change requests accurately.
Provide product, pricing, availability, and order status information.
Perform data entry and maintain accurate records across multiple systems.
Coordinate with cross-functional teams to meet customer needs.