Basic Information
Days off:2 per week
Work modality:100% on-site
Location:MTY -AIM · Calle Gral.
Carlos Salazar Ote.
703, Centro, ***** Monterrey, N. L., Mexico
Market:US (client-facing calls); role based in Mexico
Customer profile:Prospective clients seeking legal assistance, usually due to an injury or monetary loss.
Sales involved:No - customer service only, no legal experience required
Core function:First point of contact; gathers basic case info and routes to correct departmentCandidate Criteria
HS diploma or GED (required)
Can multitask across software while on live calls
Works well independently AND on a team
Track record of reliability/attendance