Publicis Sapient is seeking a Senior Marketing Platforms L1/L2 Application Support Engineer to support enterprise SaaS platforms including Adobe Experience Manager, Workfront, Campaign, Salesforce Sales Cloud, and Salesforce Spiff.
You will ensure platform stability, monitor integrations and workflows, and resolve production incidents across regions.
You will perform L1 triage, RCA, and collaborate on change management while maintaining runbooks and access controls.
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