We offer the following benefits:100% payroll scheme20 days - Christmas bonus12 days of vacation on the first year8% (cap) saving fund11% (cap) of food couponEmployer-paid medical, dental, vision, and life insurance; medical insurance for employees, Gym bonus supportEducation reimbursement (Up to MXN 54,000 per year)30% vacation bonus10 days paternity leaveWork at Home Bonus for office equipment 1-time MXN 5,000Essential DutiesInclude, but are not limited to, the followingSupport being the voice of the customer for stakeholders for one product area to ensure their needs are heard and that the delivery teams are getting the support neededTranslate user and business needs into high-level requirements for work assignments of low to medium complexity by utilizing a structured process for gathering, analyzing, documenting, and managing change to assess and recommend solutions based on cost vs. benefit analysis and parallels to overall business strategyAssist in defining acceptance criteria for product features of low to medium complexity, and ensuring they are understood by the delivery teamDefine key performance indicators (KPIs) and metrics to measure product success.
Monitor product performance, analyze data,



and make data-driven decisions to improve product outcomesMaintain detailed documentation, such as gap analyses, business process flow charts, decision tables, features, and business requirements document to aid in the development and refinement of new analytical tools and processesProvide input and support during implementation phase, composing standard operating procedures (SOPs), and participating in design reviews and walk throughsCollaborate closely with Quality Engineering (QE) to ensure the product meets high standards of quality, performance and reliability by defining the product requirements and acceptance criteria, which are then used by the QE team to develop test plans and test casesMonitor product performance after implementation to ensure efficiency of operations and proactively provide continuous improvement recommendationsCollaborate with engineering, design, marketing, sales, and customer support teams to ensure successful product development and launchFacilitate communication and alignment across departments to achieve product goalsActively participate in all squad ceremoniesReview work completed by the squad, provide feedback, and accept work, as applicable

📌 Product Owner (Tijuana)
🏢 ITJ
📍 Tijuana