Role: Infor Syte Line Consultant - Technical Support100% REMOTEAnywhere in Mexico/ RemoteEnglih + Spanish is mustWe need aSpanish‐speaking Infor Syte Line (Cloud Suite Industrial) Senior Application Support Consultantbased inMexicowith strong experience inERP AMS support,manufacturing modules, andtechnical customization.The role focuses on:
L2/L3 supportfor Syte Line ERP
Custom developmentusingInfor Mongoose, IDOs, forms, event handlers
SQL Server scripting(T‐SQL, stored procedures, triggers)
ERP integrations(REST/SOAP APIs, middleware)
Reporting(SSRS, SSIS, Birst)
Manufacturing ERP processes(MRP, Inventory, Production, Procurement, Order Mgmt)
Version upgrades(v8 → v9 → v10)
Incident resolution, RCA, enhancements, data corrections
Monitoring interfaces, batch jobs, integrations
Working with business users + technical teams
SLA‐driven AMS environmentRequired Experience
6–10 years total IT experience
4+ years Infor Syte Line / Cloud Suite Industrial
4+ years Manufacturing ERP
3+ years AMS support (L2/L3)
3+ years SQL Server