Maersk in Mexico City is seeking a CX Representative to deliver world-class service through inbound and outbound calls, resolving last-mile delivery issues with clear communication and empathy. You will work with customers, delivery teams, stores and warehouses to keep operations smooth and the customer experience positive.
Requirements include a High School Diploma, 2 years in a contact center or similar, basic ERP and advanced Excel, English level B1–B2, and strong verbal and written skills.
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