Shiji is a general technology company serving the hospitality industry, providing a range of integrated solutions for hotels worldwide.
The Support Specialist L1, POS is the first contact for POS customers, handling level 1 support, troubleshooting, and ticket management with SLA adherence.
You will investigate issues, document findings, and coordinate with internal teams to deliver tailored solutions, while maintaining clear updates and accurate support records.
📌 Bilingual Pos Support SpecialistHospitality Tech (Nezahualcóyotl)
🏢 Shiji Group
📍 Nezahualcóyotl
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