As Senior Manager, Planning & Client Success within Walmart Connect, you will lead the strategic planning and successful execution of digital advertising solutions, helping advertisers maximize the value of Walmart's Retail Media ecosystem.

This role is responsible for driving campaign planning excellence, ensuring operational execution, strengthening client relationships, and delivering measurable business outcomes. The idóneo candidate combines expertise in digital marketing, media planning, retail media, analytics, and stakeholder management to support both client success and revenue growth.

You will partner closely with Sales, Account Management, Ad Operations, Analytics, Product, and Marketing teams to create best-in-class advertising experiences for our clients while continuously improving operational efficiency and campaign performance.

What You'll Do

- Lead the Planning & Client Success function for Walmart Connect.
- Develop and execute strategic media plans aligned with client objectives and business priorities.
- Ensure excellence in the end-to-end campaign lifecycle, from planning and implementation through optimization and performance reporting.
- Build and maintain strong relationships with advertisers, agencies, and internal stakeholders.
- Act as a trusted advisor to clients by providing strategic recommendations based on campaign performance and market insights.
- Drive adoption and growth of Walmart Connect advertising solutions across digital and retail media channels.
- Collaborate with Sales and Account teams to identify upselling and cross-selling opportunities.
- Establish operational processes, service models, and governance frameworks that improve execution quality and client satisfaction.
- Monitor campaign performance, identify optimization opportunities, and ensure achievement of business KPIs.
- Lead, develop,



and coach a high-performing team of planning and client success professionals.
- Drive continuous improvement initiatives focused on scalability, efficiency, and customer experience.
- Partner with Analytics teams to translate data into actionable insights and business recommendations.
- Influence cross-functional teams to resolve client issues and remove execution barriers.

What You'll Bring

- Bachelor's degree in Marketing, Advertising, Business Administration, Communications, Data Analytics, or related field.
- Extensive experience in Digital Marketing, Media Planning, Retail Media, Advertising, Client Success, Account Management, or related areas.
- Strong understanding of digital advertising ecosystems, including display, sponsored products, onsite, offsite, search, programmatic, and performance marketing.
- Experience managing large-scale advertising campaigns and strategic client relationships.
- Proven experience leading and developing high-performing teams.
- Strong analytical and data-driven decision-making skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Excellent communication, presentation, and stakeholder management skills.
- Experience working with agencies, brands, advertisers, and cross-functional business teams.
- Advanced English proficiency.

Preferred Qualifications

- Experience within Retail Media Networks, eCommerce, Digital Advertising Platforms, Media Agencies, or AdTech environments.
- Knowledge of campaign measurement, attribution, audience targeting,



and media effectiveness metrics.
- Experience driving operational excellence and process optimization initiatives.
- Familiarity with advertising technologies, reporting platforms, and performance analytics tools.

Leadership Expectations

- Customer First mindset.
- Strong business acumen and strategic thinking.
- Ability to influence without authority across multiple stakeholder groups.
- Ownership mentality with a focus on execution and results.
- Commitment to collaboration, innovation, and continuous improvement.
- Passion for developing talent and building inclusive, high-performing teams.

Impact You'll Make

In this role, you will play a critical part in accelerating Walmart Connect's growth by delivering exceptional client experiences, driving campaign effectiveness, and ensuring advertisers achieve measurable business outcomes through Walmart's Retail Media platform.

En Walmart de México y Centroamérica estamos comprometidos con una cultura de pertenencia, por lo que buscamos incorporar el mejor talento basándonos en competencias, habilidades y potencial; no discriminamos por ningún motivo, incluyendo género, edad, origen étnico, apariencia física, estado civil, condiciones de salud por VIH o cualquier enfermedad, situación socioeconómica, discapacidad, orientación sexual, identidad o expresión de género por ello durante el proceso de atracción y selección no solicitaremos información personal, fotografías o análisis clínicos de ningún tipo. Los datos personales del candidato o candidata no son relevantes durante el proceso de entrevista ni para la selección final. En Walmart de México y Centroamérica nos comprometemos con nuestros asociados para que encuentren día a día en el trabajo un ambiente de respeto, libre de discriminación y acoso sexual.

📌 Senior Manager, Planning & Client Success | Walmart Connect (Ciudad de México)
🏢 Walmart
📍 Ciudad de México