DXC Technology is seeking a Problem Management/ITSM professional to optimize incident handling and prevent recurrence across an enterprise IT landscape in Mexico City. You will coordinate technical specialists, perform root cause analysis, and drive improvements with a focus on service reliability. The role requires ITIL foundations, strong communication, and collaboration across teams. The work environment emphasizes in-person collaboration with flexibility to support wellbeing and productivity.
📌 Problem management lead - root-cause & incident expert (Ciudad de México)
🏢 Dxc Technology
📍 Ciudad de México
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