TD SYNNEX México is seeking a Technical Support Engineer I to provide Level 1 support for network security solutions, focusing on Palo Alto environments. The role requires strong English communication and availability for evening schedules to support U. S.-based customers. You will troubleshoot firewall configurations, VPN connectivity, and general network issues; document incidents and resolutions; and escalate when necessary.
📌 tech support - firewall & vpn (evening) (Ciudad de México)
🏢 TD SYNNEX México
📍 Ciudad de México
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