We are looking for a highly consultative Business Systems Analyst who is passionate about understanding business needs and transforming them into scalable technology solutions.
You will act as a bridge between business and technology teams, helping drive smarter processes, system enhancements, and automation opportunities through a mix of business analysis and low-code solution building.
**- What You'll Do**:
- Partner closely with internal stakeholders to understand business processes, pain points, and operational needs.
- Drive enhancements and implementations across enterprise SaaS platforms connected to Salesforce environments.
- Support initiatives related to CRM, Lead-to-Opportunity processes, Customer Success Automation, Professional Services Automation, and related systems.
- Analyze current workflows and identify opportunities for automation, optimization, and improved user experience.
- Build and validate prototypes in sandbox environments using low-code/no-code configurations and UI-based automations.
- Collaborate with technical teams, vendors, and business users to define and document functional requirements and proposed solutions.
- Participate in backlog prioritization, solution discussions, QA testing, and release validation.
- Create clear documentation including process flows, business requirements, and system functionality.




**What We're Looking For**:
- Advanced English communication skills (written and spoken).
- Strong experience as a Business Analyst or Business Systems Analyst in enterprise environments.
- Proven ability to translate business needs into technical/system solutions.
- Hands-on experience with low-code/no-code tools, workflows, automations, or system configuration.
- Strong stakeholder management and communication skills with both technical and non-technical audiences.
- Analytical mindset with strong problem-solving capabilities.
- Ability to quickly understand business processes and propose scalable improvements.
- Curiosity, ownership, and passion for improving processes through technology.
**Technical Experience We Value**:
- Salesforce ecosystem experience (Sales Cloud, Service Cloud, Experience Cloud, or related).
- Experience configuring workflows, flows, automations, or business process solutions.
- Familiarity with CRM, ERP, Customer Success, or Professional Services platforms.
- Experience with tools such as Jira, ServiceNow, FreshService, or similar platforms.
- SQL, Apex, APIs, or integration knowledge is considered a plus.
- Experience with platforms such as Certinia, Avalara, Sage Intacct, Salesforce Billing, or similar is a plus.

📌 Senior Business Systems Analyst (Zapopan)
🏢 Siemens
📍 Zapopan