Descripción y detalle de las actividades
This role requires strong onsite engagement with operational teams to provide structured problem analysis, agile incident resolution, and support for new business requirements.
The position plays a key role in strengthening internal capabilities and ensuring system reliability in a production environment.
**Key Responsibilities**
- Provide functional and technical support for ERP modules related to Planning (MRP), Procurement, Inventory, and Materials Management.
- Partner directly with key operational users to analyze issues and clarify business requirements.
- Conduct structured root cause analysis for production-impacting incidents.
- Validate and maintain master data integrity and MRP planning parameters.
- Develop and execute SQL queries for troubleshooting and data validation.
- Perform system configuration adjustments and implement functional enhancements.
- Identify automation and process optimization opportunities and propose practical solutions.
- Participate in system migrations, upgrades, and deployment of new modules or functionalities.
- Develop and maintain user manuals, procedures, and system performance reports.
- Ensure ERP and related systems comply with quality standards and support internal and external audit requirements.
- Support change management initiatives related to system updates and process improvements.
Experiência y requisitos
**Required Technical Skills**
- Intermediate to advanced SQL (complex queries, joins, data validation).
- Strong data analysis capabilities.
- ERP module configuration and parameterization experience.
- Ability to support and understand local systems used in Planning, Manufacturing, Inventory, and Procurement.
- Advanced Excel proficiency; experience with BI tools is a plus.
- Experience with lightweight development, reporting automation, or scripting is desirable.
- Understanding of change management processes.
**Required Experience**
- 3-6 years of experience supporting ERP or enterprise systems in a production environment.
- Proven experience in processes related to:
- MRP / Production Planning
- Procurement
- Inventory Management
- Traceability
- Demonstrated experience resolving incidents in critical operational environments.
**Language Requirements**
- Advanced English proficiency: ability to read and draft technical documentation and communicate effectively with corporate/global teams.
Beneficios
- Incentivos de acuerdo a la LFT
- Seguro de vida
- Fondo de ahorro
- Seguro de gastos médicos
- Bonos anuales
- Transporte
- Servicios medicos en planta
- Comedor
- Gimnasio
- Regaderas
**Número de vacantes** 1
**Área** Informática/Sistemas/TI/Programación/Software
**Contrato** Permanente
**Modalidad** Presencial
**Turno** Diurno
**Jornada** Tiempo Completo
**Estudios** Carrera con título profesional
**Inglés**Hablado: Avanzado, Escrito: Avanzado
**Disponibilidad p.
viajar** No