**Salary**: $15,000-$17,000 MXN net/month
**Job Type**: Full-Time | **On-Site in Guadalajara**
**Benefits**: Full legal benefits + paid training
Are you a **bilingual professional (English/Spanish)** looking for a stable, long-term career in **Guadalajara, Jalisco**?
Join a U.S.based law firm operating in Mexico and start your professional journey in the **legal field** **no prior legal experience required**.
We provide **full paid training** and a supportive environment focused on growth and professionalism.
**Position Overview**
We are seeking a **Bilingual Legal Support Assistant** with excellent communication skills, strong customer service experience, and the ability to work **on-site in Guadalajara**.
This role involves supporting attorneys and paralegals, handling client communication, and maintaining organized case records.
**Key Responsibilities**
- Handle **inbound and outbound calls** in fluent English and Spanish
- Provide empathetic and professional case updates to clients
- Maintain accurate documentation and organized client records
- Follow established legal procedures and support internal legal operations
- Use CRM platforms and internal systems to assist attorneys and paralegals
**Requirements**:
- **Fluent English and Spanish** (spoken and written)
- Minimum **1 year of experience** in customer service or call center roles
- Strong communication, active listening, and problem-solving skills
- Organized, proactive, and detail-oriented
- Must **live in Guadalajara** and be available to work **on-site**:
- Full-time availability (Monday-Friday)
- Experience with CRM systems is a plus
- Background in administrative or legal environments is a bonus
**What We Offer**
- Competitive salary**:$15,000-$17,000 MXN net/month** (based on experience)
- Full legal benefits (IMSS, paid vacation, aguinaldo)
- **Paid legal training** - no experience needed
- Career development and long-term growth opportunities
- Supportive, professional, and career-focused work environment
**Required Documents for Fast-Track Application**
Please have the following ready for accelerated hiring:
- RFC
- Constancia de Situación Fiscal **** (Régimen Sueldos y Salarios)
- CURP
- NSS (IMSS)
- Official ID
- Proof of Address
**Why Apply?
**
Pay: $15,****** - $17,****** per month
Application Question(s):
- Are you available to start working full-time?
**Experience**:
- Phone Agent/Customer Service: 1 year (required)
**Language**:
- English fluently (required)
Work Location: In person