About Oliver WymanAt Oliver Wyman, a Marsh (NYSE: MRSH) business, we bring deep industry insight, bold innovation, and a collaborative approach that cuts through complexity to help organizations navigate their most defining transformative momentsAs a business of Marsh, we work alongside the world's leading experts across risk, reinsurance and capital, people and investments, and management consulting.
Together with Marsh Risk, Guy Carpenter, and Mercer, we help organizations build resilience and competitive advantages from every angle.
With annual revenue over $27 billion and more than 90,000 colleagues in 130 countries, Marsh helps build the confidence to thrive through the power of perspective.For more information, visit oliverwyman.com, or follow us on LinkedIn and X.OverviewThe Business Impact Manager (BIM) serves a critical role in supporting the strategy and operations of Oliver Wyman's Performance Transformation (PT) Practice and sub-practices.
The BIM organizes and prepares materials for team and leadership meetings, drafts internal communications, develops and maintains comprehensive management information systems (MIS), monitors content development and other investments, supports Partner Talent Management (particularly the Partner objective process), and drives other special projects for the Practice leaders.Integral to these duties is the BIM's collaboration with different support functions (including Finance, Marketing, Talent Management, Knowledge Services, M&A;, Legal, and Events), ensuring coordinated support across the Practice.
The BIM acts as a representative of Practice leadership views in those meetings and as a connector to help bridge ideas across the groups.
The BIM is also instrumental in the annual strategy and budget-setting process, ensuring execution and ongoing progress toward Practice goals.Overall, the BIM plays a critical role for the organization as the right-hand person for leaders in our firm.
They need to be trusted by and have influence with Partners and staff at all levels to be successful.The BIM supports and drives the strategic direction of their responsible areas, utilizing methodologies such as presentation development, storytelling, and modeling / quantitative analysis to effectively communicate strategies and recommendations.
The BIM will be part of the broader Americas Business Impact Team but will be focused on supporting the Americas PT Practice.
The BIM will report to the two PT Senior BIMs, the Practice Leaders (including the Practice Head), and the Director of Business Impact and will play an essential role in achieving the Practice's strategic objectives and operational excellence.
*PLEASE SUBMIT CVs IN ENGLISH*THIS IS A HYBRID ROLE THAT REQUIRES A PRESENCE IN THE OFFICE 2 DAYS PER WEEK.
THERE IS NO OPTION TO BE FULLY REMOTE.
*Key ResponsibilitiesStrategic Practice Management and OperationsSupport the development, articulation, and execution of strategic plans and operational initiatives across the PracticeAct as a strategic partner to the Practice leadership team, driving agendas that support key objectives and ensuring alignment between strategic planning and operational executionExecute special projects aligned with the Practice's strategic priorities, leveraging resources and expertise from across the firm to achieve outcomesDevelop and drive agendas, storyline/messaging, materials,



and coordination for key Practice and leadership team meetings, often taking the lead on these initiativesFacilitate team meetings, ensuring agendas are purposeful, outcomes are tracked, and strategic priorities are clearly communicatedSupport the development of Practice-related internal communications, announcements, and newsletters, ensuring content is insightful and aligned with objectivesPlan, budget, and execute Practice-wide team events and activitiesDevelop business cases for various investments, particularly those that enhance the capabilities and effectiveness of the Practice teamCoordinate and manage global projects that support the Practice's strategic direction and operational frameworkWork with the Corporate Development team to support the process for target acquisitions and lead business case developmentFinancial Planning and AnalysisWork with Finance and Practice leadership to develop, maintain, and improve Management Information Systems (MIS), identifying matters requiring leadership attentionConduct detailed financial analysis to support annual budgeting and planning processesAnalyze financial data to report key metrics to the Practice group and leadership team, as well as support leadership decision-makingEnsure effective management and tracking of investments in conjunction with Finance and Practice leadershipHuman Capital DevelopmentCoordinate the annual performance review process and objective-setting in conjunction with Talent Management, ensuring alignment with the Practice's prioritiesDrive employee retention and attrition analyses, developing insights to enhance human capital managementCollaborate with recruiting to ensure processes are run effectively and produce analyses to inform and influence experienced hire recruiting strategy and operationsSupport integration efforts for new joiners at all levels, ensuring they are effectively onboarded into the PracticeSupport ad-hoc human capital-related projects that enhance team performance and cohesionAssist in the Partner annual performance review and objective-setting processes, in conjunction with Partner Talent ManagementClient/Business DevelopmentAnalyze and enhance the Practice's commercial effectiveness through strategic initiatives and operational improvementsWork collaboratively with various departments within OW and MMC to support client and client team requests and RFPs, including collaboration with Legal, Finance, and IT, to address challenges and opportunitiesCollaborate with the Knowledge Services team to shape annual plans and tailor initiatives to support effective engagement across the PracticeWork closely with the Marketing team to ensure all marketing initiatives and materials effectively communicate the strengths and offerings of the PracticeRequirements/Skills and Attributes5+ years of experience in professional/consulting services, where experience includes strategic project management and execution, analysis / problem solving,



and senior leadership / external client interactionPrevious experience as either Chief of Staff, PM, consultant or business analyst at consulting environments would be ideal.Team player with a growth mindset who enjoys collaborationStrong academic credentialsThis position will have certain percentage of travelling to the US involved on annual basis.
The idóneo candidate should have a current VISA.Analysis and Business AcumenSolid business and financial acumen with a focus on the management consulting industryStrong analytical and quantitative problem-solving abilities, including proficiency in Excel (i.e., the ability to structure a moderately complex model), data modeling and analysis, and basic familiarity with generative AI and work-optimization toolsCommunications and Relationship ManagementStrong verbal communication skills and the ability to tailor messages for different audiences (i.e., understand what information is necessary or unnecessary to communicate and how complex / nuanced messages should be structured)Ability to influence and collaborate with colleagues at all levels (including executive audiences) and understand the perspective of different groups / individualsStrong written communication skills (including proficiency in PowerPoint), storytelling skills, and the ability to communicate the "so what"Project Execution and OrganizationDemonstrated ability to shape, lead, and execute strategic initiatives with several stakeholder groups involvedProficiency in managing multiple projects at once, operating independently, and adhering to tight deadlines while clearly communicating progress, blockers, decisions, etc.Strong organizational skills, with the ability to structure one's own work, maintain clear priorities, and communicate timelines, workplans, and progress effectivelyWays of WorkingComfortable navigating ambiguity and acting effectively with limited oversight, with the ability to create / define structure independentlyThrives in fast-paced environments, is adept at dealing with confidential / sensitive matters, and is responsive to ad-hoc requestsAttention to detail in work product and ability to sense-check work for potential errorsForward-looking and proactive mindset, with the ability to anticipate upcoming needs / meetings, prioritize effectively, and plan ahead to mitigate risks and bottlenecksAbility to understand the "bigger picture" and connect the dots across teams, initiatives, and stakeholders to drive alignment and coordinated executionMarsh is committed to creating a diverse, inclusive and flexible work environment.
We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office.
All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week.
Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

📌 Oliver Wyman - Business Impact Manager - Mexico City (México)
🏢 Oliver Wyman
📍 México