PLEASE APPLY WITH YOUR UPDATED ENGLISH RESUMÉ* Customer Operations Representative (Aftermarket) Location: Apodaca, Actual León, Mexico Company: Allison Transmission – Off Highway (AOH) We are looking for a Customer Operations Representative to join our Allison Off Highway (AOH) team.
In this role, you will act as the primary point of contact for customers, managing orders end-to-end and ensuring a seamless customer experience across the entire order lifecycle.
Support continuous improvement initiatives and operational efficiency 1–3 years of experience in customer service, order management, logistics, or aftermarket operations ~ Experience working in manufacturing, distribution, industrial, or similar environments ~ Fluent communication skills in Spanish and English ~ Experience with ERP systems (SAP preferred), CRM tools, and Microsoft Office ~ A proactive, detail-oriented mindset with strong organizational skills Work with global customers in a dynamic aftermarket and industrial environment Customer Service Lead / Supervisor roles

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