FPT Latin America seeks an experienced Problem Manager to support mission-critical healthcare IT systems across LATAM.Remote role focused on leading Problem Management, RCA, and continuous service improvement using ServiceNow and AI-powered tooling.You will collaborate with Engineering, Infrastructure, Application Support, Product, and Operations teams to reduce incidents and enhance stability.Idóneo candidates have ITIL expertise, strong SQL/data analysis skills, and excellent communication.
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📌 Healthcare It Problem Manager — Remote (Jalisco)
🏢 FPT Latin America
📍 Jalisco
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