OverviewService Now Developer - 100% Remote in Mexico
ResponsibilitiesExpertise in understanding the customer business need and decipher it for technical development in Service Now
Specialization in designing solutions on Service Now platform basis the customer need
Specialization in providing scope, effort estimates and suggesting development methodology for the required Service Now solutions
Experience in creating user stories or work break down structures to enable the technical team to work upon deliverables
Experience in tracking work items and reporting the progress to different stakeholders
Experience in handling escalations from within the team as well as project stakeholders
Know how to conduct requirement gathering for Service Now implementation
Experience in conducting Technical Reviews, End User Trainings




Strong Experience in configuration of IT Service Mgmt.
- Incident Mgmt.
, Problem Mgmt.
, Change Mgmt.
, Release Mgmt.
, Service Request, Service Portal, Service Catalog, Asset and User Set up
Service Now Implementation Certified
QualificationsService Now Implementation Certified
Strong Experience in IT Service Management modules: Incident, Problem, Change, Release, Service Request, Service Portal, Service Catalog, Asset and User Setup
Experience in requirement gathering, technical reviews, and end-user trainings
Seniority levelMid-Senior level
Employment typeFull-time
Job functionOther
IndustriesIT Services and IT Consulting

📌 Servicenow Developer- 100% Remote In Mexico (Tijuana)
🏢 The Dignify Solutions
📍 Tijuana