Customer Service RepresentativeWe're hiring at Güntner: Customer Service RepresentativePosition Objective:The Customer Service Representative is responsible for ensuring customer satisfaction through effective communication with all departments involved in the order process, in alignment with the company's core mission.
Responsibilities:Customer data management and negotiation:Handle relevant customer information and coordinate negotiations to ensure effective agreements and strong business relationships.Order tracking with internal departments:Provide timely follow-up on orders, coordinating with various departments to ensure on-time and accurate fulfillment.Operational issue resolution:Identify, manage, and resolve issues related to orders, deliveries,



or internal processes to ensure customer satisfaction.Sales team support:Offer direct assistance and operational support to the commercial team, providing tools, information, and solutions to enhance performance.Requirements:Education:Completed Bachelor's or Engineering degree (LNI, LRI, IIA, or related field)Experience:Minimum of 3 years in Customer ServiceLanguage:Advanced conversational English is essentialTechnical skills:Intermediate SAP and proficiency in Microsoft Office SuiteKey Skills:LeadershipStrong communication skillsNegotiationTeamworkEffective communication

📌 Customer Service (Ciudad Apodaca)
🏢 Güntner
📍 Ciudad Apodaca