Senior Specialist, Knowledge Management (Performance Improvement)Join to apply for the Senior Specialist, Knowledge Management (Performance Improvement) role at Bain & Company
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WHAT YOU'LL DOEquip Partners in the firm and consulting staff with relevant expertise and resource recommendations
Provide value-added front-line support to case teams by sharing curated "best of" Bain content, experience and perspectives
Identify and connect experts within the Bain network to consulting teams
Collaborate with our Information Services or Practice Centers of Excellence, to collectively provide consultants the best consolidated view of our internal and external knowledge
Develop and package summary documents and provide updated or bespoke analysis
Lead the capture and sharing of the practice knowledge base
Capture and process knowledge onto our global intranet platform from client development and case team efforts
Coordinate with other Knowledge Specialists to identify cross practice content priorities and identify gaps in the knowledge base




Communicate with case teams and practice affiliates to understand work and solicit most relevant content
Manage metadata to facilitate user searching.
Manage inputs to improve advanced analytics and AI output
Package and codify our best thinking into insights
Collaborate with practice team members to fill content gaps through new product development and deployment
Manage and maintain practice page(s) on the intranet; ensuring our best materials are represented and shared
Oversee Knowledge Associate in managing and maintaining the knowledge base
Use AI tools to accomplish portions of the role.
Experiment with new and existing AI tools to improve work processes
Contribute to the development and execution of the practice strategy
Analyze, understand and interpret underlying drivers of practice performance
Support content planning and logistics for annual practice meetings
Drive practice affiliate engagement, including preparation for experience-sharing calls and publications
Actively contribute to the practice and broader PPK team
Participate in (and sometimes lead) general team trainings, group projects, experience sharing, mentoring, and other initiatives
Assign, review, and provide feedback on junior practice member's work, who are often located in another Bain office.
Manage day to day workplan for junior team members and provide coaching and development
ABOUT YOUBA or equivalent undergraduate degree with strong academic credentials
Preferred 2+ years of professional experience
You're intellectually curious with an interest in Performance Improvement and Procurement.




Preferred candidates will have a foundational understanding of core business concepts and familiarity with scale operational transformations / procurement processes.
You have strong analytical abilities and experience bringing innovative and 'outside the box' approaches to problem solving
You enjoy working in a fast-paced and sometimes demanding environment, and you have the ability to juggle multiple priorities
Attentive to detail and very organized.
You're known for your high-quality work
You are a regular user of AI tools and have a growth mindset about their use
You can self-motivate and work autonomously, while appreciating guided coaching and collaborative teaming
Superior customer service attitude
You keep a positive mindset and high levels of energy and enthusiasm
Strong communication and presentation skills.
You can engage with senior business executives and team with colleagues across the globe and in different time zones
Strong proficiency in Microsoft Excel, Power Point, and Word
ABOUT USBain & Company is a global consultancy that helps the world's most ambitious change makers define the future.
Across 65 cities in 40 countries, we work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperform the competition and redefine industries.
We complement our tailored, integrated expertise with a vibrant ecosystem of digital innovators to deliver better, faster and more enduring outcomes.
Our 10-year commitment to invest more than $2 billion in pro bono services brings our talent, expertise and insight to organizations tackling today's urgent challenges in education, racial equity, social justice, economic development and the environment.
Since our founding in ****, we have measured our success by the success of our clients, and we proudly maintain the highest level of client s advocacy in the industry.

📌 Senior Specialist, Knowledge Management (Performance Improvement) (Nezahualcóyotl)
🏢 Bain
📍 Nezahualcóyotl