OverviewService Now Expert/SOX - Remote in Mexico
ResponsibilitiesExtract data from Service Now using queries.
Write and design queries in Service Now.
Act as an expert in Service Now, including scripting, workflows, integrations, Service Portal, and platform features.
Demonstrate strong analytical and problem-solving abilities.
Maintain good knowledge of ITIL or other industry frameworks.
Prepare and document ITGC and SOX-related processes and controls.
Understand SOX templates and preparation requirements.
Differentiate between various SOX processes (e.g., RU, SOD, CM1, CM3, etc.) and prepare appropriate documentation.
Be a self-starter who can take ownership and drive tasks forward.
QualificationsExperience with Service Now scripting, workflows, integrations, Service Portal, and platform features.
Strong ability to write and optimize queries in Service Now.
Knowledge of ITIL or related frameworks.
Experience with ITGC and SOX processes documentation and templates.
Seniority levelEntry level
Employment typeContract
IndustriesIT Services and IT Consulting
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