Restaurant365, a SaaS leader in restaurant back-office solutions, is seeking a Product Support Manager in Mexico City.
You'll own day-to-day operations, coach a team of Support Specialists and Team Leads, and partner with Product, Engineering and Customer Success to continuously improve how we serve our customers.
You'll drive performance through data, manage queues and SLAs, and translate customer feedback into actionable input for product roadmaps.
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📌 Saas Product Support Manager | Lead Team (Hybrid) (Xico)
🏢 Restaurant365
📍 Xico
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