Mastercard is hiring a Specialist for their Contact Center in Mexico City.
The role involves supporting daily operations, resolving customer inquiries, and enhancing service delivery.
Idóneo candidates will have 3-5 years of experience in customer service, strong analytical and communication skills, and must be bilingual, ideally with proficiency in English and another language.
This position emphasizes collaboration with cross-functional teams to improve customer experiences and is suited for highly motivated individuals comfortable with AI tools.
📌 Trilingual Contact Center Specialist (Xico)
🏢 Mastercard
📍 Xico
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