Paymentology is hiring a Customer Support Engineer to maintain platform stability and deliver high-quality customer experiences in a integral fintech setting.
You will handle incidents, monitor systems, and resolve issues using logs, metrics, and AI-enhanced tooling.
The role emphasizes troubleshooting, incident response, and continuous improvement while growing into advanced technical support.
Experience with SQL/Postgre SQL, Linux, APIs, and AWS is essential, along with strong English
📌 Global Fintech Support Engineer – Incidents & Automation (Xico)
🏢 Paymentology
📍 Xico
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