Xylem ist ein Fortune 500 Wassertechnologieunternehmen mit integral ****** Mitarbeitenden in über 100 Ländern und einer Mission: unseren Kunden durch innovative Technologielösungen und unser Fachwissen bei der Lösung von Wasserproblemen und -herausforderungen zu helfen.
Wir sind der weltweit führende Anbieter effizienter, innovativer und nachhaltiger Wassertechnologien, die dafür sorgen, dass unser Wasser nachhaltig genutzt, optimal verwaltet, erhalten und wiederverwendet wird.
**Key Responsibilities****Operational Responsibilities*** Oversee daily credit operations including credit investigations, credit scoring, limit recommendations, and periodic reviews.
* Ensure accuracy & compliance of customer master data across SAP S/4 HANA, High Radius CRD Cloud, Emagia & Informatica systems.
* Partner with Sales and Customer Service to resolve credit holds, onboarding issues, and customer set-up challenges.
* Maintain adherence to SOX, internal controls, and O2 C data governance standards.
* Review and approve team decisions for credit limits, master data changes, and required escalations.
**Stakeholder Collaboration*** Engage regularly with business segment leaders, Sales, Customer Service, and onshore Credit leadership.
* Communicate credit decisions, root causes for delays, and improvement opportunities effectively in English.
* Support escalations related to credit holds, master data accuracy, and order processing.
**Continuous Improvement*** Contribute to enhancements in credit scoring,



automation, and master data workflows.
* Support system and process improvement initiatives involving High Radius and SAP S/4 HANA.
* Identify gaps and propose solutions to improve cycle time, data quality, and customer experience.
**Required Qualifications*** Bachelor's degree in Finance, Accounting, Business Administration, or related field.
* **3-5 years of experience** in Credit Management, O2 C, Customer Master Data, or related functions.
* Experience working in SAP S/4 HANA and High Radius (CRD Cloud).
* Strong English communication skills (written and verbal).
* Prior exposure to working with Sales and Customer Service partners.
* Strong analytical skills with attention to accuracy and compliance.
**Preferred Qualifications*** Experience supervising or mentoring team members (formal or informal leadership).
* Experience in a shared services or multinational environment.
* Knowledge of O2 C processes, data governance, and credit scoring tools.
* Training in process improvement (Lean/Six Sigma).
**Competencies*** Customer-centric mindset* Problem solving & decision making* Relationship building & influencing* Time management & prioritization* Detail-oriented* Team leadership potential Werden Sie Teil des globalen Xylem-Teams und gestalten Sie innovative Technologielösungen mit, die die Nutzung, Verfügbarkeit, den Schutz und die nachhaltige Verwendung von Wasser sicherstellen.

📌 Credit Management & Customer Master Data Senior Analyst (Monterrey)
🏢 Ebro Electronic
📍 Monterrey