Fundada en ****,
OLIVER
es la primera y única empresa del mundo especializada en diseñar, crear y gestionar agencias y ecosistemas de marketing internos a medida con el modelo inhouse para distintas marcas. Colaboramos con más de 300 clientes en más de 40 países y seguimos sumando. Nuestro modelo único impulsa la creatividad y la eficiencia, lo que nos permite ofrecer soluciones personalizadas que impacten profundamente en las audiencias.
Como parte de
Brandtech Group
, estamos a la vanguardia en el uso de tecnología de inteligencia artificial para revolucionar la forma en que creamos y entregamos nuestro trabajo. Nuestras soluciones de
inteligencia artificial
mejoran la eficiencia, estimulan la creatividad e impulsan la toma de decisiones acertadas, lo que permite a nuestros equipos producir resultados innovadores e impactantes.
THE OPPORTUNITY
OLIVER's looking for a senior leader to take full accountability for the studio's client relationships, creative quality, team performance, and commercial growth. Based in Mexico City, you'll sit at the intersection of client services, strategic leadership, and business management — partnering with Brand Directors and senior marketing leaders as a trusted adviser, not just a service provider.
THE ROLE
You'll be the person ultimately accountable for the Dove studio's success, measured by client satisfaction, team performance, creative quality, and commercial health. This is a role that sits at the intersection of client services, leadership, strategy, and commercial management. You won't be in the day-to-day detail of every project, but you'll have clear oversight of what's moving through the studio, and you'll set the standard for how the team operates , collaborates, and delivers.
We're looking for someone with a strong agency background who understands the complexities of working embedded within a major integral brand. Someone who can partner with Brand Directors and senior marketing leaders as a trusted adviser, not just a service provider. Someone who can develop, coach, and inspire a multi-disciplinary team while keeping a sharp eye on commercial performance and growth opportunities.
Success means a client team that sees the studio as an indispensable partner, a studio team that is motivated, developing, and delivering its best work, and a commercial position that is healthy, growing, and clearly demonstrating value.
YOUR DAY-TO-DAY
Leading and developing a multi-disciplinary team across social, creative, strategy, production,



and content — coaching senior leads and building a studio culture where people thrive and deliver their best work
Owning the senior client relationship with Dove, serving as the primary escalation point and long-term strategic partner for senior brand stakeholders
Maintaining clear oversight of the studio's pipeline and work-in-progress, directing teams effectively without being pulled into individual project detail
Identifying and driving growth opportunities — expanding the studio's remit beyond production into strategy, upstream creative, and data-led work
Managing the studio's P&L;: forecasting, commercial tracking, scope management, and reporting to OLIVER senior leadership
Overseeing resource planning and allocation across workstreams, ensuring the right people are on the right work at the right time
Guiding the team's adoption of Gen AI tools and workflows, and positioning AI capability confidently in client conversations and proposals
WHAT YOU BRING
10+ years of relevant agency experience, with a significant portion in client services, account leadership, or business management roles
Proven experience leading teams of 15+ people across multi-disciplinary functions, including creative, social, content, strategy, and production
A track record of building and maintaining trusted partnerships with senior clients at Brand Director or VP level within major consumer brands
Experience working with large FMCG or beauty and personal care clients, with a strong understanding of how global brand organisations operate
A strong grounding in the commercial management of accounts, including P&L; responsibility, forecasting, scope management, and growth planning
Demonstrated ability to grow accounts and expand studio scope, identifying and converting opportunities that extend the offering beyond production into strategy, creative, and data
Experience developing, coaching, and leading senior team members, with a track record of building high-performing, motivated teams
Strong strategic thinking, with the ability to contribute meaningfully to brand and marketing strategy conversations, not just operational delivery




The ability to balance oversight and delegation effectively, maintaining visibility of the studio's output without getting caught in day-to-day project detail
A solutions-focused approach to problem-solving, with the composure and judgement to handle escalations, shifting priorities, and complex stakeholder dynamics
Experience working in an in-house agency, embedded studio, or on-site model is a strong advantage, with an appreciation for the nuances of working within a client's organisation daily
Advanced Professional proficiency in English
Qualifications:
Formal Degree is
mandatory
Professional English level spoken and writing.
Live in Mexico City or Metropolitan area
NICE TO HAVE
Experience working on Dove or Unilever brands
Experience specifically leading social-first or content-led studio operations
Multi-market or global account leadership experience
A background that includes creative, strategy, or production roles before moving into client services and leadership
Experience with transformation programmes, studio stand-ups, or capability building within embedded agency models
Familiarity with social analytics, performance measurement, and data-led decision-making at a strategic leve
#OLATAM #ReqID *****
#OLATAM #REQID*****
Nuestros valores dan forma a todo lo que hacemos:
Ser
ambiciosos
para tener éxito
Ser
imaginativos
para superar los límites de lo posible
Ser
inspiradores
para hacer un trabajo innovador
Estar
siempre aprendiendo y escuchando
para comprender
Estar
enfocado en los resultados
para superar las expectativas
Ser
activamente pro-inclusivos y antirracistas
en nuestra comunidad, clientes y creaciones
OLIVER, parte del Grupo Brandtech, es un empleador que ofrece igualdad de oportunidades y está comprometido con la creación de un entorno de trabajo inclusivo donde se aliente a todos los empleados a alcanzar su máximo potencial, se valoren y respeten las diferencias individuales. Todos los candidatos serán considerados para el empleo sin importar su raza, etnia, religión, género, orientación sexual, identidad de género, edad, neurodivergencia, discapacidad o cualquier otra característica protegida por las leyes locales.
En OLIVER hemos establecido objetivos ambientales ambiciosos en torno a la sostenibilidad, con objetivos de reducción de emisiones basados en la ciencia. Colectivamente, trabajamos para lograr nuestra misión, incorporando la sostenibilidad e

📌 Account Director (Xico)
🏢 OLIVER Agency - Mexico
📍 Xico