Markem-Imaje is a trusted world manufacturer of product identification and traceability solutions, offering a full line of reliable and innovative inkjet, thermal transfer, laser, print and apply label systems. Markem-Imaje delivers fully integrated solutions that enable product quality and safety, regulatory and retailer compliance, better product recalls and improved manufacturing processes.
The Role
A Software Solution Engineer designs and configures software solutions based on customer specific requirements and agreed specifications, performs testing of the configured solution, writes solution technical documentation and stores the software solutions in designated folders. The Solution Engineer is responsible for the software installations until completion of the customer agreed configured solution. The Solution Engineer supports the Solution Consultant and the Project Manager in reviewing the technical specifications, efforts required and in liaising with customers and OEM partners whenever required.
Job Responsibilities:
Review final sales proposal document before starting design and configuration, and escalate to immediate manager/project manager for any issue
Write the Detailed Design Specification documentation based on the required Software deliverables for the project
Strategically execute the software engineering process and activities aligned with the agreed project plan set by the project manager
Meet the customer's expectation within the development and configuration schedule and budget
Escalate out of scope requests to the project manager for approval
Utilize Standard Solution Packages as the starting point for configuration or Solution Engineering work on all customer projects
Responsible for performing in-house verification of the configured solutions
Install CoLOS software solutions at customer sites when necessary; this may require on-site installation for certain customers and certain projects requiring more complex CoLOS solutions




Handover of the configured solution for review and validation with the Service Delivery Engineer
Creation and delivery of the hand-off package for the Customer Service Helpdesk
Support escalated installation, FAT and SAT issues
Contribute to the Solution Engineering standards project as well as other specific projects to improve process and tools
Qualifications:
Software Engineering background with knowledge on SQL relational databases and one or more object-oriented programing languages: .NET (preferred), Windows Workflow, JAVA, Python
Aptitude for quickly learning new software tools and computer hardware
Knowledgeable in packaging industry and supply chain automation
Experience in developing/configuring software solutions, including ability to test, install and validate performance against project deliverables
Understanding of software development and service delivery methodology
Must be fluent in English
Acts in a professional manner and enhances customer satisfaction
Excellent verbal and written communication skills at all levels for the organization
Ability to work in a multi-tasked environment
Direct customer interface experience preferred
Documentation skills a MUST
Requirements:
The position may require up to 20% travel, and may include domestic and international travel, and will occasionally involve air travel
Education and/or Experience:
Bachelor or comparable degree in Computer Science (Electrical, Software, Computer or Automation) or proven experience in a previous function
Experience with packaging line equipment in food/beverage packaging industries preferred
Proven track record of developing,



testing and installing software solutions
Proven track record of fault-finding and problem solving
Computer Skills:
Microsoft Workflow or Visual Basic process flow programming tool
.NET architecture
MS SQL Databases and ODBC
Communication with PLC systems via OPC
TCP/IP
MS Windows OS
Microsoft Office 365 application skills
You may be the right candidate if you are aligned to our values and culture:
Self-starter, Self motivator
Flexibility
Proactive and team-player
Innovative
Good communicator
What we offer:
Competitive salary and benefits
Year bonus based on personal and team goals
Work Arrangement : Hybrid, attend the office Tuesday and Thursday.
Defined career path in the Software team
Other possible career paths
Onboarding and training process
Performance based yearly merit increase
Health Insurance for employees and legal dependents total paid by the company
Dental help
Life Insurance
Vouchers for groceries
Saving Fund
Employee Assistance Program
All qualified applicants will receive consideration for employment without discrimination on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.
Fraudulent Recruiting Disclaimer: Dover Corporation and our affiliated operating companies want to alter applicants to internet job posting fraud, where parties posing as Dover employees, recruiters, or other agents, try to engage with online practices that involve payment or personal information outside of our official application and hiring process. Please verify the authenticity on an invitation to apply for a job, or for a job offer contacting us directly through our Dover and affiliated operating company websites at . To learn how you can protect yourself, review our Recruitment Fraud Notice on our careers site .

📌 Solution Engineer (Estado de México)
🏢 Dover
📍 Estado de México