Boldr is seeking a Customer Specialist to be the primary contact for participating salons and distributors in the Sustainable Beauty Partner rewards program, handling a portfolio of about 4,000 salons and 20 distributors across the US and Canada with empathy and proactive problem solving.
You will deliver white-glove, VIP level support with personalized, thoughtful written communication, ensure timely responses, and coordinate across internal teams and partners while maintaining accurate program