Responsibilities:

- Manage a collection portfolio by monitoring and collecting open invoices on customer accounts in MEXICO
- Interact with customers via email and phone call
- Maintain transparent, accurate and standard collections notes
- Identify collection issues and open dispute case/escalate if needed
- Frequently review sales orders on hold
- Maintain documentation as per internal controls & SOX /audit requirements
- Support the organization with timely month-end closing
- Participate in scheduled Collection update calls

Requirements:

- 1-4 years relevant experience, preferably working with MEXICO customers in Collections
- Economics/Finance related Secondary Studies or Bachelor's Degree is an advantage
- Excellent verbal and written communication skills in English and any other language (as per required in role)
- Ability to build effective relationships with customers
- Beginner user of MS Office (Excel, Word, PowerPoint)
- Good analytical, research and problem-solving skills with keen attention to detail
- Supportive attitude and good interpersonal skill set

- Embraces change

📌 Credit/Collections Analyst (Santiago de Querétaro)
🏢 Flowserve do Brasil
📍 Santiago de Querétaro