Job ID: 2020543

Career Area: Quality

Position Type: Salaried

Location: Saltillo Assembly

25300, MX

Date Posted: August 8, 2026

Brand: FCA Group The Field Quality Engineer leads rapid technical triage, advanced vehicle diagnostics, and root cause identification for complex or repeat customer concerns across ICE, Hybrid, and BEV platforms. The role is accountable for reducing Vehicle Off Road (VOR) time, improving Fixed Right First Repair performance, and converting field issues into clear corrective actions.

Core Responsibilities

- Lead technical triage for vehicles with complex, intermittent, repeat, or high-risk customer concerns.
- Diagnose propulsion, electrical, software, communication network, charging, drivability, and module-related issues.
- Perform structured root cause analysis using DTCs, freeze-frame data, vehicle logs, scan tool data, network traces, wiring schematics, and service history.
- Drive actions that reduce Vehicle Off Road (VOR) duration and support buyback mitigation through fast, accurate diagnosis.
- Validate repairs, software updates, calibrations, parts replacement, and post-repair performance before vehicle release.
- Collaborate with dealership, technical assistance, engineering, service, quality, and parts teams to close escalations quickly.
- Document customer condition, fault isolation steps, root cause, corrective action, and repair validation in a clear technical format.




- Identify repeat repair and field trend patterns that impact Fixed Right First Repair performance.

Role Priorities:

1. Triage: Prioritize vehicle concerns, identify failure mode, and define immediate diagnostic path.
2. Root Cause: Use DTCs, logs, network captures, schematics, and service history to isolate true cause.
3. VOR Reduction: Drive rapid repair validation, escalation closure, and repeat repair prevention.

At Stellantis, we assess candidates based on qualifications, merit and business needs. We welcome applications from people of all gender identities, age, ethnicity, nationality, religion, sexual orientation and disability. Diverse teams will allow us to better meet the evolving needs of our customers and care for our future. Our benefits reflects the STELLANTIS commitment to helping you reach your personal and professional goals. In addition to an environment that promotes career development, we offer benefits for a healthy lifestyle and a rewarding future, designed to take care of you and your family, in various stages of life.

As a integral company, our employee packages will vary by country, customary norms and the legal entity into which you are hired.

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📌 Field Quality Engineer (Saltillo)
🏢 Stellantis
📍 Saltillo