didi seeks a senior operator to own the experience management system for didi premier, ensuring a premium, compliant passenger and driver experience across latam. You will design standards, lead audits, and enforce rules while coordinating with operations, customer experience, and product teams.
this is a player-coach role with integral travel to support new markets. You will manage a team of analysts, drive market readiness, and safeguard brand integrity through scalable processes and effective
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📌 Premier experience manager: audit & compliance lead (México)
🏢 Didi
📍 México
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