ciudad de méxico | billing agent - customs brokerage expeditors•ciudad de méxico, mexico city, mexico

descripción del trabajo job description

job description

key responsibilities:

- ensure smooth and timely customs process flow.
- ensure accurate and timely client billing.
- understand all the elements of the import and export customs dlsop (desk level standard operating procedure) and correctly interpret this information to fulfill our customers’ instructions and expectations.
- ensure accurate and timely data entry into our operating system.
- track and trace customs files.
- verify documents received for import and export customs purposes are compliant and correct.
- ensure compliance at all times to regulations. This includes internal policies and procedures such as operational process standards (ops) and external government regulations or customer policies / requirements.
- understand department process flow, constantly looking for areas of improved efficiency.
- overseas communications, timely responses to emails and requests (internal and external)
- escalation of problems to management when necessary
- meets company standards of 52 hours training per year per employee.
- attend training classes when required.
- complete mandatory training when required.
- promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.
- adhere to the company’s 10 cultural attributes: appearance, attitude, confidence, curiosity, excellence, integrity, pride, resolute, sense of humor, and visionary.

knowledge, skills and behaviours:

knowledge:





- good knowledge of customs brokerage process and system essential
- understanding of ocean, transcon and air documentation process
- knowledge of air, road and ocean transport
- basic accounting knowledge

skills:

- effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
- pro-active, strong organizational skills
- good computer skills (excel, word, powerpoint)
- basic english

behaviours:

- positive and willing to help attitude
- adhere to the company’s 10 cultural attributes: appearance, attitude, confidence, curiosity, excellence, integrity, pride, resolute, sense of humor, and visionary

qualifications

training and qualifications:

training requirements:

- meet company standards of 52 hours training per year, including as needed management/leadership training

education and experience:

- 6 months to 1 year related experience and/or training; or equivalent combination of education and experience

additional information

expeditors ofrece excelentes beneficios

- sueldo competitivo
- prestaciones superiores a la ley
- seguro de vida
- protegido de gastos médicos mayores
- plan de compra de acciones para empleados
- programa de capacitación y desarrollo de personal

expeditors offers excellent benefits

- competitive salary
- features above the law
- life insurance
- insurance of major medical expenses
- employee stock purchase plan
- training and personnel development program

all your information will be kept confidential according to eeo guidelines.

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📌 Ciudad de méxico | billing agent - customs brokerage (Xico)
🏢 Expeditors
📍 Xico