Support engineer ii: incident resolution & automation (Monterrey)

Support engineer ii: incident resolution & automation (Monterrey)

08 ago
|
Blue Yonder
|
Monterrey

08 ago

Blue Yonder

Monterrey

blue yonder is seeking a mid-level technical support engineer in monterrey to resolve medium-to-high complexity incidents and requests. You will triage problems, diagnose issues, and contribute to runbooks and knowledge base articles while implementing monitoring and automation.

the role emphasizes strong troubleshooting, sql/database experience, scripting for automation, and effective communication with customers.

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📌 Support engineer ii: incident resolution & automation (Monterrey)
🏢 Blue Yonder
📍 Monterrey

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