Country Mexico
Job Description Aboutourcompany

ConfieisthelargestindependentpersonallinesinsuranceagencyandbrokerintheUnitedStates—servingcustomersnationwide.In2010,weestablishedourSharedServicesCenterinTijuana,BajaCalifornia,creatingaworld-classoperationbuilttoefficientlysupportourcustomers,driveinnovation,anddevelopexceptionaltalent.Sincethen,ourMexicooperationhasbecomeavitalextensionofourorganization,strengtheningtheworkthatpowersourU.S.businessandelevatingtheexperienceofcustomersacrossall50states.Today,morethan1,800teammembers—bothon-siteandremote—helpfueloursuccesswithafocusonquality,consistency,andoperationalexcellence.

Ourgrowthreflectsadeepinvestmentintechnology,continuousimprovement,and—mostimportantly—ourpeople.Wefosteraninclusive,fast-paced,andcollaborativeculturewhereemployeesareencouragedtogrowandbuildlong-termcareerswithacompanythat shapes thefutureofinsurance.

TheHumanResourcesManagerisastrategicbusinesspartnerresponsibleforleadingpeopleinitiativesthatdriveorganizationalperformance,culture,andemployeeexperience.ThisroleoverseesthedesignandexecutionofHRstrategies,ensureslegalcompliance,andfostersahigh-performing,inclusive,andengagingworkplace.

Thepositioncombinesstrategicleadershipwithoperationalexcellence,leveragingdata-driveninsightstosupportbusinessobjectivesandworkforcesustainability.

Requirements Bachelor’sdegreeinhumanresources,BusinessAdministration,orrelatedfield(required).

Master’sdegreeorHRcertification(plus).

Minimumof8+yearsofprogressiveHRexperience,includingstrategicHRleadership

ProvenexperienceasanHRBusinessPartnerorHRManagerindynamicenvironments

AdvancedEnglish(B2+orhigher)

Data-drivenmindsetwithexperienceinHRanalytics

DigitalHRmindset(experiencewithHRIS,automation,orpeopleanalyticstools)

JobResponsibilities




HumanResourceplanningisacontinuous,data-drivenprocesstomakesurethattheorganizationhastherightpeopleintherightplaceattherighttimetoachieveitsstrategicgoals.

EnsurePerformanceManagementisdeployedconsistentlyandstandardizedwithintheorganizationandfosterdeepconversationsduringcalibrationsessionstochallengeperformancerates.

Enablingemployeestodeveloptheskillstheyneedforthefuture,bridgingthegapbetweentheworkforcetodayandtheworkforceneededsoon.

MaintainingandcultivatingrelationshipswiththeambassadorsandtheCompany.

TobeacredibleactivistfortheemployeesbybeingaPeopleAdvocate.

Creatingandimplementinghealthandsafetyregulations.

BecomeLegalRepresentativeforauthoritiesrelatedtoHRtopicsandensurecompliancewithlegalrequirements

Supportingemployeessothattheycandotheirbestwork,involvingandpromotingmental,physical,andfinancialwell-being.

ThefinalfunctionofHRisitsadministrativeresponsibility.Theseinclude:

PersonnelproceduresaccordingtofunctionalplansandBusinessneeds,suchashiring,promotions,relocations,discipline,transfers,performanceimprovement,terminations,illness,regulations,culturalandracialdiversity,harassment,bullying,andsoon,withhigh-qualitystandardscomparedtootherIndustries,locations,andMarketpractices.

Validatestheproceduresofthedepartment’sfunction.

SupervisestheprocessofrenewaloftheIDSEcertificatesothattheexecutionofemployeehiresandterminationsisachieved.

ResponsibleforthesafeguardingofthepersonalinformationofemployeesintheHumanResourcesfile,tocomplywithlegalrequirements.

ManagesStaffServicessuchasCafeteriaService,MedicalService,andParkingincoordinationwiththeFacilitiesteam

Ensureconsistentcompensation,pre-payroll&benefitspracticesforallemployeesanddepartmentsincoordinationwiththeComp;&Benteam;,whoistheowneroftheseprocesses.

Christmasbonus

Savingsfund

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📌 Human Resources Manager (Centro-Norte)
🏢 Confie
📍 Centro-Norte