A Day in Your Life at MKS: As a Customer Program Coordinator at MKS, you will partner with Key Account, Customer Service and Planning teams to support our critical customers program needs. In this role, you will report to the Demand Planning Manager.
A Day in Your Life at MKS: As a Customer Program Coordinator at MKS, you will partner with Key Account, Customer Service and Planning teams to support our critical customers program needs. In this role, you will report to the Demand Planning Manager.
You Will Make an Impact By: Organizes and handles a variety of logistics issues in a manufacturing environment
Duties involve but are not limited to supply chain services, inventory control, critical parts availability, material handling, import-export licensing, shipment of products, and third-party warehousing
Evaluates customer support and field service commitments to ensure customer requirements are met
Serves as liaison between sales and operations teams to develop concepts and coordinate product knowledge; provides data analysis for production planning and volume studies; and participates in process/rating improvement efforts
Communicate effectively and professionally with external and internal customers
Foster a respectful and positive environment for both colleagues and customers
Use Excel and other tools to develop customer deliveries based on their needs and MKS's abilities




Skills You Bring: Bachelor's degree or equivalent experience
5+ years related experience
Experience working directly with customers
Experience with Excel, Outlook and Word
ERP Experience (Oracle/SAP)
This role requires excellent written and verbal English communication skills.
Preferred Skills: APICS CPIM Certification
Physical Demands and Working Conditions: Perform activities such as sitting, standing, or typing for extended periods of time
Regularly requires good manual dexterity and coordination
Occasionally moves/positions objects up to 20 pounds
Ability to remain in a stationary position for 20% of the time
Frequently positions self to perform tasks and positions objects below, at, and above shoulder level
Regularly requires manual dexterity and coordination of objects below, at and above shoulder level
Must be able to communicate information and ideas so others will understand
Must be able to exchange accurate information
Operates in a [professional office and/or laboratory/manufacturing] environment
Constantly operates a computer and other office productivity machinery
Ability to observe documents and details at close range (within a few feet of the observer)
Noise level in the work environment is usually average

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📌 Customer Program Coordinator (Santiago Mexquititlán Barrio 1ro.)
🏢 MKS
📍 Santiago Mexquititlán Barrio 1ro.