Stefanini LATAM is seeking a seasoned IT Operations professional to lead incident management in a critical, 24x7 enterprise environment in Mexico. You will drive crisis response, coordinate executive communications, and ensure alignment with ITIL processes across on-prem and cloud components.
The role requires advanced English, 5+ years in IT Operations, and 3+ years in incident/change management within financial services, with a proven track record delivering rapid resolution and formal
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📌 Senior Incident Manager – Banking IT Operations (Centro)
🏢 Stefanini LATAM
📍 Centro
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