- Experience with e-commerce platforms (Magento, Adobe Commerce or similar)
- Knowledge of sales operations, order management, and customer support processes
- Proficiency in Microsoft Office tools (Excel, Power Point, Outlook)
- Experience using project tracking tools (Jira, MS Project or similar) is desirable
- Understanding of web analytics and performance tracking (traffic, leads, conversions)
- Knowledge of e-commerce payment ecosystems is a plus
- Strong analytical, reporting, and problem-solving skills
- Effective communication and stakeholder management abilities
- Ability to manage multiple priorities in a fast-paced environment
- English proficiency (written and spoken)
Certifications Needed:
- Bachelor's degree or equivalent education and experience.
📌 Sales Support Specialist (México)
🏢 Pyramid Consulting
📍 México
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