Overview Full Time SAM (Software Asset Management) Consultant (Service Now)@Guadalajara/Mexico City (Hybrid)
Role Role:
SAM (Software Asset Management) Consultant (Service Now)
Location Location:
Guadalajara/Mexico City (Hybrid)
Employment Type Employment Type:
Full Time
Must Have Skills Must Have Skills:
Service Now Scripting, SAM (Software Asset Management) and HAM (Hardware Asset Management) modules expertise
Qualifications
Bachelor’s degree in Computer Science, Information Technology, or a related field (required); Master’s degree or equivalent experience is a plus
Experience
5+ years of IT experience, with at least 3 years in Service Now development
2+ years of hands-on experience in Service Now Software Asset Management (SAM) module
Experience with asset management processes, CMDB data modeling, and integrations with discovery tools
Previous experience in software license compliance, optimization, and vendor management preferred
Technical Skills




Strong knowledge of Service Now SAM and related Asset Management modules
Hands-on experience with SAM integrations (e.g., SCCM, Flexera, JAMF, Big Fix)
Understanding of software license models (perpetual, subscription, Saa S, user-based)
Familiarity with Service Now CMDB and Discovery processes
Experience using Flow Designer and Integration Hub for process automation
Knowledge of ITIL processes (especially Asset Management and Configuration Management)
Certifications (Preferred)
Service Now Certified System Administrator (CSA) – Required
Service Now Certified Implementation Specialist – SAM – Preferred
Service Now Certified Implementation Specialist – HAM (plus)
ITIL v3 or v4 Foundation Certification
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Business Development
Industries
Staffing and Recruiting

📌 Full time job- sam (software asset management) consultant (servicenow) @ guadalajara/mexico cit[...]
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