Job Title: AI Developer / Automation Engineer – Cloud Operations

Duration: ASAP - Till end of the year + Option to get extended

Workload: 5 days/week

Language: English

Location: 2 days/week in Mexico City, 3 days/week Remote

We’re looking for an AI/Automation Engineer ready for a new challenge, for which you will:

Design and develop agentic AI systems that can reason, retrieve relevant information, and interact with tools and services to support and automate operational workflows in cloud environments.

- Design and implement agentic AI systems capable of reasoning, planning, and executing tasks across complex operational environments.
- Develop AI agents that can interact with tools and services, including APIs, monitoring systems, knowledge bases, and operational platforms.
- Build mechanisms for context and knowledge retrieval, enabling agents to access documentation, historical data, and structured information required for decision-making.
- Implement autonomous or semi-autonomous workflows where AI agents assist humans by analyzing situations, proposing actions, and executing tasks where appropriate.
- Develop scalable backend services and interfaces that allow agents to interact with enterprise systems and cloud platforms.
- Deploy and operate agent-based solutions in cloud-native environments, ensuring reliability, observability, and maintainability.
- Collaborate with domain experts and platform teams to translate operational processes into AI-driven workflows.
- Continuously improve agent performance, including evaluation, prompt refinement, tool integration, and system optimization.

Experience (Role Requirements):





- Bachelor’s or Master’s in Computer Science or an equivalent field
- 3-5+ years’ professional experience with Python programming language
- Extensive experience in the full software development life cycle, from design and implementation to testing and deployment.
- Experience with building REST APIs and backend services
- Experience building LLM-based applications and agent workflows
- Prompt engineering and tool integration
- Experience with RAG, context management and vector databases
- Practical understanding of security and safety in agent systems (prompt injection, data privacy, least-privilege tool access).
- Experience in using Git in a professional/business environment
- English language skills, both written and verbal
- Ability to communicate clearly and concisely about complex technical, organizational and/or architectural challenges and propose iterative solutions
- Motivation to work in an agile environment

Nice to have:

- SAP AI Core / AI Hub SDK
- SAP BTP (Cloud Foundry or Kyma)
- SAP HANA Cloud
- Familiarity with MCP or A2A communication
- Background in statistics, machine learning, and data analysis

Scope of Services ( relevant for “place of work” and “traveling” in Fieldglass)
- Based on the understanding from customer’s requirements, the Supplier will support our customer in undertaking the services to T&I; Cloud Operations unit to perform defined functional activities in accordance with their business needs.
- As a part of this Scope, Supplier team will provide associates and deliver the services from the following locations.

📌 AI Developer (Ciudad de México)
🏢 RED Global
📍 Ciudad de México