Turnitin is seeking a Technical Support Representative, Tier 2, to join our remote-first team. You will triage escalations, coordinate with Tier 3, and provide detailed bug repro steps for our Turnitin Assessment products. The role emphasizes customer-centric support across Windows, Mac, and Saa S environments, with collaboration across Product, Support, and Quality teams. You will work to ensure seamless incidents, high ticket quality, and proactive customer communication while growing your
📌 Technical support specialist - remote mexico (Ciudad de México)
🏢 Turnitin
📍 Ciudad de México
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