Sim Corp seeks a Senior Manager, General Support in Mexico, Ciudad de México, to lead and optimize its global support operations. This role demands a highly experienced leader who can ensure high-quality service delivery while managing escalated client issues and mentoring support staff. The ideal candidate will have over 6 years of leadership experience and a solid background in customer support and service delivery, alongside a bachelor's degree or equivalent. Sim Corp promotes a global hybrid work policy, supporting both office and remote work.
📌 Global support leader - client success & ops (Ciudad de México)
🏢 Simcorp
📍 Ciudad de México
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