Zendesk, S. De R. L. DE CV (Mexico) seeks a Lead Business Process Analyst to drive AI-powered process improvements across Zendesk Operations from Mexico City. The role focuses on optimizing customer experiences through automation, analytics, and scalable change practices.
You will partner with technical and business teams to design, implement, and measure improvements, ensuring sustainable outcomes and compliance with company guidelines. Strong collaboration and communication are essential. #J-18808-Ljbffr
📌 Lead ai-powered process improvement analyst (Ciudad de México)
🏢 Zendesk, DE CV
📍 Ciudad de México
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