Account Manager (US Freight Brokerage)

We are a fast-growing 4 PL/3 PL provider offering Managed Transportation (freight brokerage) services across the US.

We're looking for an experienced Account Manager to own day-to-day brokerage operations and customer accounts, with a hand in training and supporting the team around them as we grow.

Roles & Responsibilities

Operations & Account Management

Booking carriers for shipments Monitoring and tracking shipments Managing TMS entries Sourcing carriers and building carrier relationships Reviewing carrier invoices and PODs, supporting invoicing and billing Owning customer accounts as the primary point of contact and growing them over time

KPI Ownership Own account-level KPIs: on-time pickup/delivery, tender acceptance, margin per load, claims ratio, and invoice accuracy Report performance trends and flag at-risk accounts early with a plan attached

Team Support Help train new team members on processes, tools,



and standards Support day-to-day coordination and participate in 1-on-1 reviews

Requirements 5+ years of US-based logistics / freight brokerage experience required Excellent English communication skills required. This role is all about talking to carriers and customers and building relationships. Excellent memory and sharp attention to detail Comfortable being measured on your numbers Working Pacific Time hours Reliable internet and a quiet remote workspace

Who should apply

We're looking for an A player. If you have real US logistics experience and want to align with motivated, like-minded team members growing a lean startup, this is the place. You'll expand your role, take on new responsibilities, and grow with us as we scale.

Job Type: Full-time

How to apply

Share a quick audio introduction about your US freight experience. You can record at and include the link with your application.

📌 Us freight broker - account manager experienced (México)
🏢 PA Logistics Group
📍 México