Individuals in Cross Disciplinary Controls are responsible for multiple activities within the Controls capabilities such as assessment & design, MCA, QA, Monitoring & Testing, Issue Management and/or Governance Reporting & Analysis for effective end to end oversight, design, implementation, and execution of controls.
Individuals in this role may cover a broad range of in-business/function risk and control responsibilities rather than focusing on one specific role.
IBCO roles & responsibilities
The In-Business Control Officer must be able to comply with the following Roles & Responsibilities as part of his/her functions.
Process, risks and Control Management
- Leads quarterly and annual Managers Control Assessment (MCA) self-assessments and completion of all control related assessments on behalf of the business.
- Verifies that new or modified products are reviewed through the appropriate governance routines and processes and that these are launched with adequate controls, which can be monitored and reported.
- Provides support when requested by general, regional or local teams on Scenario Analysis (SA) process (defined at Business Segment Level) ensuring timely and accurate data submission.
Performs SA trigger monitoring.
- Ensures that controls are in place, so Operational Risk Events are timely and accurately reported into Op.
Losses-OpenPages.
- Co-responsible, with the business process owners, of the Business as Usual activities related to the design, establishment and updating of measures and controls.
Issue Management
- Verifies that the Business follows the Grupo Financiero Banamex Issue Management Policy to analyse and document issues and establish corrective action plans.
- Verifies that self-identified issues and their corresponding Corrective Action Plans (CAPs)



are registered in the OpenPages system as stated in the Grupo Financiero Banamex Issue Management Policy.
- Provides Business Head with information on known issues.
Internal & External Review Management
- Acts as the Business Coordinator point of contact on examinations during planning, fieldwork and closing.
- Oversees that issues raised during examinations are registered in OpenPages.
Regulatory Compliance Management
- Partners with Compliance, Legal and Business, for the analysis of applicable regulations and rules (new or modified) and incorporates them in the Regulatory Control Matrix (RCM) and the mapping into the MCA.
- Assist his/her business with the implementation of regulatory initiatives.
Policy Compliance Management
- Partners with Business and Policy Owners (Global, Regional & Local as applicable) for the analysis of their policies (new or modified); verifies that these Policies are mapped into the MCA.
- Assists his/her business ́s key policy initiatives implementation as defined by the GFB IBCO Head and Local Policy Owner (e.g. Records Management, Business Continuity, Regulatory Change Management, Third Party Management, Data Management, etc).
- Acts as the Business focal point of contact on annual compliance assessments (e.g CARA, EWABCRA, EWARA, EWORA)
Qualifications:
- 10+ years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry.




- Ability to identify, measure, and manage key risks and controls.
- Track record leading Control related projects and programs - Ability to see the big pictures with high attention to critical details.
- Develop and implement strategy and process improvement initiatives.
- Comprehensive knowledge of Citi's businesses and functions and their risk profiles.
- Developing new ideas and improving current processes to proactively mitigate risks.
- Requires an ability to provide challenge and make recommendation for risk and controls remediation.
- Expert knowledge in the development and execution for controls.
- Proven experience in control related functions in the financial industry.
- Proven experience in implementing sustainable solutions and improving processes.
- Expert understanding of compliance laws, rules, regulations, and best practices.
- Deep understanding of Citi's Policies, Standards, and Procedures.
- Strong leadership, decision-making, and problem-solving skills.
- Strong analytical skills to evaluate complex risk and control activities and processes.
- Ability to deliver compelling presentations and influence executive audiences.
- Strong sense of accountability and ownership, with strong results orientation.
- Excellent communication skills; ability to engage and inspire across stakeholder groups.
- Exceptional command in Microsoft Office suite, particularly Excel, PowerPoint, and Word.
**Education**:
Bachelor's/University degree, Master's degree preferred
Development Value:
- The role involves close interaction with the OGC IBCO Head, OGC Functional Peers, Senior Management, Senior In Business Control Officers, and 1rst / 2nd / 3rd Lines of defense stakeholders.
**Knowledge/Experience**:

📌 Banamex Markets - In Business Control (Ibco) (Xico)
🏢 Citi
📍 Xico